FAQs

1. What products do you offer for pets?

At Frenchise Friend we offer a diverse range of products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Our product selection includes premium pet food, comfortable bedding, stimulating toys, grooming essentials, healthcare products, and stylish accessories.

2. How can I contact customer support?

Our dedicated customer support team is ready to assist you. You can reach us through our Contact Us page on the website. We strive to respond to all inquiries within 24 hours.

3. Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on the destination. You can find more information about our shipping policies on our Shipping and Delivery page.

4. Can I return products if I'm not satisfied?

Absolutely! We want you and your pet to be happy with your purchase. If you're not satisfied with a product, you can return it within specific days of receiving it. Please review our Returns and Exchanges policy for more details on the return process.

5. Are your products safe for pets?

Yes, all our products go through rigorous quality checks to ensure they meet the highest safety standards. We prioritize the well-being of your pets and only offer products that are safe, durable, and made from pet-friendly materials.

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website to monitor the status and location of your order in real-time.

7. Do you have a rewards program?

Yes, we love to reward our loyal customers! Join our Frenchise Friend to earn points with every purchase, which you can redeem for discounts on future orders. Check our Rewards Program page for more details.

8. Do you support local animal shelters or rescue organizations?

Absolutely! We are committed to giving back to the community. A portion of our proceeds goes towards supporting local animal shelters and rescue organizations. Your purchase helps us contribute to the well-being of animals in need.

If you have any other questions or concerns, feel free to reach out to our customer support team. We're here to make your experience at Frenchise Friend enjoyable and stress-free!